QON Inc. (QON) develops, operates, sells, and provides consulting and advisory services for interactive community marketing systems. QON contributes to society by providing QON system and research services, by supporting network training for users, and by promoting warm uplifting relations between companies and individual clients. In order to deliver these services to our clients,* QON gathers and utilizes customer information including names, addresses, phone numbers, e-mail addresses, and other personal information. In pursuing business activities involved in making these services available, QON also gathers and utilizes corporate information including the names, ages, addresses, phone numbers, and e-mail addresses of executives, officers, employees, and stockholders of corporate clients. QON is well aware that protecting and safeguarding this personal information (personal information) is a serious responsibility, and endeavors to handle and protect personal information based on the following privacy policies.
* Clients here refers to other companies that QON deals with, registered users of QON system services (user services are marketed under the name Beach), and individuals who have requested materials or applied for work at QON. This definition of clients applies throughout this document. We shall take appropriated measures to ensure personal information is only used for the intended purposes.
QON collects personal information within the scope of purposes that are clearly stated in the policy. This personal information shall not be used for any purposes other than those specifically stated in the policy.
Personal information shall be carefully managed and not disclosed or given to any third party without the consent of the client. QON shall also implement proper preventative and corrective measures to ensure that personal information held by QON is not subject to unauthorized access, loss, destruction, falsification, or disclosure.
QON shall comply with all laws pertaining to personal information and regulations developed by the government of Japan, shall observe practices generally accepted as fair and appropriate for handling personal information, and shall deal with personal information in a careful manner. QON shall also endeavor to continually upgrade and enhance its handling of personal information as time goes on.
QON will continue to upgrade and enhance its management systems and mechanisms for protecting personal information.
QON will respond in good faith to requests from clients to disclose, correct, delete, and stop using their personal information held by QON, as well as to complaints and requests for information.
Takashi Takeda, CEO
Enacted March 30, 2005
Revised June 23, 2016
QON shall collect personal information needed to conduct its business operations and offer its services, but personal information shall only be used for the following purposes. In order to facilitate smooth business operations, QON may also share personal information with subcontractors as required; in which case, QON will contract with subcontractors regarding the handling of personal information and appropriately monitor their handling of personal information.
QON never discloses its clients personal information to third parties, with the following exceptions:
QON will, upon request from a client, release the client's personal information within reasonable time and scope after verifying that it is the client making the request.
QON will, upon request from a client, correct, add data, or delete data from the client's personal information within reasonable time and scope after verifying it is the client making the request and the changes are factually correct.
QON will, upon request from a client, stop using or erase a client's personal information within reasonable time and scope after verifying it is the client making the request.
Note that if use of one's personal information is partially or wholly suspended or erased, QON may be unable to provide the services that the client requested. Furthermore, QON may not be able to honor a client's request to stop using or erase personal information if QON is required to retain the information for legal reasons.
Please use the following procedures when submitting requests to disclose or change personal information (see Items 3-5 above) held by QON, and when submitting complaints, and requests for information. Follow these instructions closely to ensure your requests are quickly acted upon. If the following procedure is not used, your request to disclose personal information may not be granted.
Please send all correspondence to the e-mail address shown below. QON will send detailed instructions when we receive a request, but will respond by e-mail or other means after verifying it is the client (or client's agent) making the request. Depending on the nature of the request, you may be required to use a specific QON form.
Users can disable cookies on their browsers, but this would make it impossible to access some or all services on the QON website.
The QON website tracks information from all users who access the site in the form of an access log (history). The access log includes the domain name and IP address, type of browser, access time and date, and other information, but this information is only used for statistical analysis of management, operation, and usage status of the website.
Each client can decide whether to provide his or her personal information to QON, but if a client withholds required data, this would make it impossible to access some or all QON services, and preclude recruitment screening for employment at QON.
QON assumes no responsibility for the protection of customer personal data on other websites (corporate or individual) that are linked to QON's website. Each individual is responsible to carefully reading the privacy policies of all websites that are linked to QON's website to ascertain what information is collected and how the information is used.
Chief Privacy Officer Director, QON Inc.
Freund Mita 2F, 2-14-5, Mita, Minato-ku, Tokyo, Japan